4 Replies Latest reply: Oct 29, 2015 1:17 AM by Nicolas DUSSERT RSS

    Download timed out

    Nicolas DUSSERT Newbie

      Hello,

       

      when i try to download software, it takes long time and finally there is a timed out. The bay have acces to Internet.

       

      Help please.

        • Re: Download timed out
          Paul Frisoli Adventurer

          Hello,

           

          I would suggest downloading the firmware during an quiet time (i.e.: off hours), as that may free up bandwidth if that is the latent variable. If this does not work I would call support and they can assist for securing an alternate method to receive the firmware. I hope this helps. Thanks Paul

          • Re: Download timed out
            valdereth Adventurer

            You can download the .update file from InfoSight and then upload that to the Group to update the array(s).  It looks like 2.1.9.1 has the last working 'Software' link listed under Nimble OS.  I'm sure Support can get you a updated links for the newer NOS.  That way you can use a utility that will be more resilient to connection drops.

              • Re: Download timed out
                Nick Dyer Navigator

                2.1.9.1 is the latest 'downloadable' firmware from Infosight because there are many arrays blacklisted to go further (ie to 2.2.x) because they need to step-change to 2.1.9.1 first for the RAID-3P implementation.

                • Re: Download timed out
                  Nicolas DUSSERT Newbie

                  Hello,

                   

                  I've found why it was impossible to download new version. When i've tried to download new version, i've just installed version 2.2.9  20 minutes before. It's seem that it need some hours to put information in infosight before you can click on download and have new version. Twelve hours later, i've try another time and IT'S WORK.

                   

                  Thanks for all your responses.