4 Replies Latest reply: Oct 21, 2014 1:27 PM by Chris Hale RSS

    Nimble Heartbeats dropping

    Chris Hale Newbie

      We've had our CS260G in play for a number of months now and everything is awesome.  Love the performance, upgrades, pretty much everything has been exactly as we had expected.

      We are encountering one issue which has me scratching my head.  Approximately once every week InfoSight sends a "Nimble Storage no longer recieving array heartbeats" in reference to our CS260G.  To date there has never been a single problem, and manually sending array autosupport connections always sends an automated ticket close.  Has anyone else experienced this?  We're scratching our heads.  All of our network gear shows the traffic to the InfoSight IP address (198.54.168.99) as having been allowed.  I've never had an issue downloading Nimble software or getting to InfoSight, Connect, or the Corporate website.