1 Reply Latest reply: Jan 13, 2014 1:48 PM by Bryce LeBlanc RSS

    how to upgrade array in solo/stale mode?

    Newbie
    Visibility: Open to anyone

      I want to upgrade an array in solo/stale mode.  It is in this mode because dsd was prevented to start up intentionally due to some crash issue.  Now there is a build to bypass this crash, but when I tried to update to that build, it's raising this error:

      -----------------------------------------------------------

      array118-A:/# software --update --force --accept_license

      INFO: Initiating software update, this can take some time.

      ERROR: Failed to update software.

      ERROR: Update pre-check failed.

      ERROR: Array 'array118' controller A:

      ERROR:   Internal error. Contact Nimble Storage support.

       

      When I ran the command below, I get this:

      ------------------------------------------------------------

      array118-A:/# software --precheck --force

      ERROR: Update pre-check failed.

      ERROR: Array 'array118' controller A:

      ERROR:   Internal error. Contact Nimble Storage support.